FAQ

Each watch is thoroughly evaluated and guaranteed to be authentic unless explicitly stated otherwise. Prior to any sale, we are happy to provide additional photos or videos of the watch, movement, and accessories at your request. Once you receive the watch, we allow a 72-hour inspection period during which you may return the watch for a full refund if it is misrepresented.

We spend a considerable amount of time researching any watch we plan to source. This includes cross-checking the visual details, case numbers, and movements using examples sold by other reputable dealers and buying guides published by subject matter experts. We set very high standards and will not consider any watch with questionable parts or inconsistencies that cannot be verified elsewhere.

Each watch is extensively tested and guaranteed to be fully functioning and running within -10 to +20 seconds per day unless explicitly stated otherwise. Prior to any sale, we are happy to provide photos or videos of the timegrapher readings at your request. Once you receive the watch, we allow a 72-hour inspection period during which you may return the watch for a full refund if it is not functioning as guaranteed.

We fully wind each watch and run it on a timegrapher to measure the beat rate, amplitude, and beat error at six different positions (dial up, dial down, crown up, crown down, 12:00 up, 12:00 down). These readings are documented within the Movement section of each listing. In addition, we manually test each of the watch's functions and complications to ensure they are working properly. Any watch that is running on average beyond -10 to +20 seconds per day, has an amplitude at the horizontal positions below 250°, has an average beat error above 0.5 milliseconds, or exhibits any malfunction is sent to a watchmaker and serviced prior to being offered for sale.